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Please reach us at cables@raktaudio.com.au if you cannot find an answer to your question.
We accept returns within 30 days of purchase. The item must be in its original condition along with the invoice. More information here
Yes, you can collect your cables from our warehouse if you are local. Just make an appointment.
We offer a 'limited lifetime warranty' on our cables. For what this means, click on our documents section and read our warranty document.
Our cables are designed and packaged in Australia and manufactured in China. We have close control over the manufacturing and production of our cables.
All of our cables are shipped from our warehouse in Australia just south of Sydney. No drop shipping or long delays. We try to ship same day if ordered early so you get your cables quickly.
Yes, for orders over $100.
We are currently working with some retailers to stock our cables. If you would like to be an Authorised Retailer/Reseller, get in touch with us via email.
Send us an email and we can help you out with large orders.